At Dreamscape Technologies, we are committed to delivering genuine products and ensuring a smooth shopping experience. This Refund & Return Policy explains the conditions for returns, replacements, and refunds for purchases made through our website.
To explore our products and services, please visit our homepage.
Returns Eligibility
You may request a return or replacement under the following conditions:
- The product is damaged, defective, or not functioning properly at the time of delivery
- You have received a wrong or incorrect product
- The product is unused, in original packaging, and includes all accessories, manuals, and invoice
Return requests must be raised within 3–5 days of delivery.
Non-Returnable Items
The following items are not eligible for return:
- Products damaged due to misuse, improper handling, or physical damage after delivery
- Software-related issues, OS errors, or compatibility concerns
- Products without original packaging or missing accessories
- Items marked as non-returnable or purchased under special offers/clearance
Refund Process
Once your return request is approved and the product is received and inspected:
- Refunds will be processed to the original payment method
- Processing time may take 5–7 business days
- In case of Cash on Delivery (COD), refunds will be issued via bank transfer
For more information, you can also review our Privacy Policy.
Replacement Policy
We offer replacement in the following cases:
- Manufacturing defects
- Dead on Arrival (DOA) products
- Incorrect item delivered
Replacement is subject to product availability. If a replacement is not available, a refund will be issued.
Warranty Information
Most products sold on Dreamscape Technologies come with manufacturer warranty. For warranty claims:
- Customers may need to contact the brand’s authorized service center
- Our team can assist you with basic guidance and support
Learn more about our company on the About Us page.
Shipping & Return Charges
- If the return is due to our error (wrong or defective product), return shipping will be covered by us
- For other cases, shipping charges may be applicable
Need Help?
If you have any questions regarding returns or refunds, feel free to reach out through our Contact Page.
Important Note
Dreamscape Technologies reserves the right to approve or reject any return request after verifying the condition of the product.